On-site computer repair & IT support
We come to you and fix the computer properly.
A mobile computer repair service. We travel to your home, diagnose the real fault at your own desk and fix it, usually in a single visit.
Assembled
It worked yesterday.
Then it did not. Finding out why is the whole job.
Cooling
Heat is the quiet killer.
Dust and dried thermal paste force the processor to slow itself down.
Memory
Where multitasking stops.
Too little RAM is why everything crawls once a few programs are open.
Storage
The biggest single upgrade.
Moving from a hard drive to an SSD turns minutes of booting into seconds.
Graphics
Specified to actually fit.
Checked against your case, power supply and processor before anything is bought.
Mainboard & power
Where real faults hide.
Dead components are identified precisely, sourced and replaced properly.
Back together
Reassembled and tested.
Put back together, run under load and handed back working, usually in one visit.
Our services
At-Home IT Services
Fast, expert computer help at your home.
From troubleshooting and repairs to upgrades and maintenance, we come to you. No need to disconnect anything or bring your PC to a shop, just professional IT support in the comfort of your home.
Home visits
PC Troubleshooting
We find and fix the real problem at your home, saving you time and hassle.
Laptop & Desktop Repair
Screen issues, boot problems, hardware faults and more.
Hardware Replacement
We replace faulty parts quickly and safely at your home.
Slow Computer Fixes
We get your computer running smoothly again.
Performance Optimization
Tune up your system for better speed, stability and reliability.
RAM Upgrades
More memory for a faster, smoother experience.
SSD & Storage Upgrades
Upgrade to an SSD and get lightning fast performance.
Graphics & Hardware Upgrades
Boost your PC with upgraded graphics and components.
Service area
We come to you, across north and central Athens.
Every call-out sits inside a ten kilometre radius of Chalandri. That is deliberate: a short drive is what turns a call in the morning into a repair the same afternoon, with the fault found at your own desk rather than on a workshop bench.
Areas covered
- Chalandri
- Marousi
- Psychiko
- Galatsi
- Nea Ionia
- Zografou
- Kolonaki
- Exarchia
- Pagkrati
- Koukaki
We cover a 10 km radius around Chalandri: Marousi, Psychiko, Galatsi, Nea Ionia, Zografou, Kolonaki, Exarchia, Pagkrati, Koukaki.
Why ITMAIM_
Problem understood. Fixed properly. No runaround.
One technician from the first message to the final test. No ticket numbers, no call centre, no guessing. A clear diagnosis, a price before work starts, and a computer that works when we leave.
01
Rapid response
Same-day or next-day visits across north and central Athens. Remote help, often within the hour.
02
One person, start to finish
The person you message is the person who turns up. Nothing gets lost between departments.
03
Price before work
You hear what is wrong and what it costs before anything is touched. The quote does not move.
04
Plain language
Technical only when it has to be. You leave knowing what happened, and how to avoid it next time.
10 km
On-site radius from Chalandri
On-site + Remote
Two ways to get help
EN · ΕΛ
Support in English and Greek
Mon to Sat
Visits and remote sessions
Who we help
Home users and small businesses. The same standard for both.
For your home
Everything at home, working together.
Laptops, the family PC, Wi-Fi that reaches every room, the printer nobody can get online. Sorted at your desk, explained in plain words.
- PC and laptop support
- Wi-Fi dead spots and slow internet
- Printers, scanners and screens
- Backups and photo recovery
- New device setup and migration
For your business
IT that lets a small team get on with work.
For offices, studios, clinics and shops. One contact who knows your setup and keeps email, network, devices and backups quietly working.
- Microsoft 365, email and Teams
- Office network and Wi-Fi
- New starter laptops, ready on day one
- Backups, updates and security basics
- On-call help when something stops
How support works
At your door, or on your screen in minutes.
Some problems need hands on the hardware. Many do not. We tell you which on the first call, so you never wait for a visit you did not need.
On-site
At your door
North and central Athens, within 10 km of Chalandri. Hardware, networks, printers, anything physical.
Remote
On your screen
Anywhere in Greece, over a secure session. Windows, software, email and Microsoft 365. You watch every step.
Step 01
Tell us what is wrong
Call, WhatsApp or the short form. Plain words are fine, there is no jargon test.
Step 02
We diagnose
Remotely in minutes, or at your desk on a booked visit. You get the cause and the price first.
Step 03
Fixed and explained
A working machine, tested with you, and a short note of what changed.
Everything we handle
The full list, in plain terms.
01
PC & Laptop Support
Faults, screens, batteries, machines that will not start.
02
Windows Troubleshooting
Errors, blue screens, failed updates, clean installs.
03
Wi-Fi & Network
Dead spots, drop-outs, mesh systems, routers, office networks.
04
Microsoft 365
Email, Outlook, OneDrive, Teams, accounts and licences.
05
Printers & Peripherals
Offline printers, scanners, docks, second screens.
06
Backup & Recovery
Automatic backups, and getting lost files back.
07
Malware & Cleanup
Pop-ups, scams and infections removed, the way in closed.
08
Device Setup & Migration
New computer set up, everything moved across.
09
Remote Support
Fixed over a secure session, anywhere in Greece.
10
On-site IT Support
At your home or office, across north and central Athens.
11
Small Business IT
Setup, security and ongoing support for small teams.
12
System Optimisation
Slow machines made quick again, upgrades where they pay.
About ITMAIM_
Small on purpose. Personal by design.
ITMAIM_ is built on one idea: the person who answers is the person who fixes it. You get a direct line instead of a queue, and someone who remembers your setup the next time you call.
We keep the service area tight so we can actually be quick, and the language plain so you always know what is happening and why.
Off the clock
Calcio. Same rules apply: turn up on time, read the game, finish the job.
Questions
Before you call.
Anything else, ask. A quick message is often all it takes to know whether you need a visit at all.
Which areas of Athens do you cover?
On-site visits cover north and central Athens within 10 km of Chalandri: Marousi, Psychiko, Galatsi, Nea Ionia, Zografou, Kolonaki, Exarchia, Pagkrati, Koukaki and the areas around them. Remote support covers the whole of Greece.
Do you work with small businesses as well as homes?
Yes. Small offices, studios, clinics and shops: Microsoft 365 and email, office Wi-Fi and networks, new starter laptops, backups, and on-call help when something stops working.
How quickly can you get here?
Usually the same or the next working day, depending on the day's bookings. Many software problems can be fixed remotely the same day, without waiting for a visit.
Can you fix it remotely?
Windows problems, software, email, Microsoft 365, network printers and most malware, usually yes. Physical faults need a visit. We tell you which on the first call.
How does pricing work?
You get a clear price before any work starts. If a part is needed, you see the quote and approve it first. No surprises on the invoice.
Μιλάτε ελληνικά;
Ναι. Υποστήριξη στα ελληνικά και στα αγγλικά. Τεχνικός υπολογιστών στην Αθήνα, με επίσκεψη στο σπίτι ή στο γραφείο σας, και απομακρυσμένη υποστήριξη σε όλη την Ελλάδα.
Get support
Tell us what is wrong. We will take it from there.
Call if it is urgent. WhatsApp if you want to send a photo of the error. Or leave a short message and we will get back to you with the next step, not a sales pitch.
- Call+30 693 671 6851
- WhatsAppMessage us, photos welcome
- Emailinfo@itmaim.com
- HoursMon to Fri 08:00 to 20:00 · Sat 09:00 to 18:00
Send a quick message
Two lines is enough. The technician reads it, not a bot.