Opened laptop, desktop and components laid out on a dark desk

Services · Athens & remote

Computer and IT support in Athens, for home and small business.

Twelve things we fix and look after, grouped the way problems actually show up. On-site across north and central Athens, remote anywhere in Greece.

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01 / Computers

The machine itself

Opening a laptop for repair on a clean desk

01

PC & Laptop Support

Won’t start, won’t charge, screen flicker, overheating, loud fans, liquid spills. We find the real fault at your desk and fix it there when we can. When a part is needed you see the quote first.

  • No power or no picture
  • Battery and charging faults
  • Overheating and fan noise
  • Keyboard, screen and port repairs

02

Windows Troubleshooting

Blue screens, updates that fail every night, errors on start-up, a system that just feels broken. We read the logs, fix the cause, and reinstall cleanly only when that is genuinely the better route.

  • Blue screens and crash loops
  • Failed or stuck updates
  • Clean Windows 11 installs
  • Drivers and start-up errors

03

System Optimisation

A slow computer is almost always one of four things: storage, memory, heat or clutter. We measure before and after, so the improvement is a number, not a promise.

  • Start-up and background clean-up
  • SSD and RAM upgrades
  • Dust, heat and thermal paste
  • Before and after measurements

04

Malware & Cleanup

Fake warnings, browser hijacks, pop-ups demanding a phone call. We remove what is there, check your accounts, and close the way it came in.

  • Virus and adware removal
  • Browser and account clean-up
  • Scam call recovery
  • Protection that stays quiet

02 / Connected

Wi-Fi, network and everything plugged in

Setting up a mesh Wi-Fi router in a home office in Athens

05

Wi-Fi & Network

Strong in the lounge, dead in the study. We measure every room, fix the router settings, and add mesh or access points only where they are actually needed.

  • Dead spots and drop-outs
  • Mesh Wi-Fi and access points
  • Router and ISP set-up
  • Office networks and cabling

06

Printers & Peripherals

The printer that says offline while sitting next to the router. Scanners, docks, second screens, webcams. Set up once, and set up to stay working.

  • Printer offline fixes
  • Scan to email and folders
  • Docks and dual screens
  • Webcams and headsets

03 / Data & accounts

Your files, email and new devices

Installing an NVMe SSD into a motherboard slot

07

Backup & Recovery

Automatic backups you never have to think about, and help getting files back when something has already gone wrong.

  • Automatic cloud and local backup
  • Deleted file recovery
  • Failing drive rescue
  • Photo library clean-up

08

Microsoft 365

Email that will not sync, a full OneDrive, Teams that will not sign in, licences nobody understands. We untangle it, then set it up properly.

  • Outlook and email set-up
  • OneDrive and SharePoint
  • Teams and shared calendars
  • Accounts, licences and MFA

09

Device Setup & Migration

The new laptop that is still in its box. We set it up, move everything across, sign in to what matters, and make sure the old one is wiped safely.

  • New PC and laptop set-up
  • Files, email and browser moved
  • Apps and printers reinstalled
  • Old device wiped safely

04 / How we deliver

At your desk, on your screen, for your team

Laptop running a secure remote support session

10

On-site IT Support

We come to your home or office across north and central Athens, within 10 km of Chalandri. Anything physical, anything network, anything easier to see in person.

  • Home and office visits
  • Hardware and network faults
  • Set-ups and installs
  • Handover in plain language

11

Remote Support

Fixed over a secure, one-time session, anywhere in Greece. You watch every step, and the connection ends when we are done. No software left behind.

  • Windows and software problems
  • Email and Microsoft 365
  • Quick fixes the same day
  • Anywhere in Greece

12

Small Business IT

For teams of one to twenty. The basics done properly: accounts, devices, network, backups, security. One contact, on call when something stops.

  • Microsoft 365 for teams
  • New starter devices
  • Office Wi-Fi and network
  • Backups and security basics

Services FAQ

Straight answers.

Anything else, ask. A quick message is often all it takes to know whether you need a visit at all.

You hear the diagnosis and the price before any work starts. If the honest answer is that it is not worth repairing, we tell you that too.

Yes. We specify the right part for your machine, quote it, order it once you approve, and fit it on a return visit.

We focus on Windows PCs and laptops, networks and Microsoft 365. For Macs we can help with Wi-Fi, printers, email and accounts. Ask and we will tell you straight.

Yes. You start the session, you see everything we do, and it ends when we close it. Nothing stays installed. We will never contact you first asking for access.

Athens rooftops and Lycabettus hill at blue hour

Get support

Tell us what is wrong. We will take it from there.

Call if it is urgent. WhatsApp if you want to send a photo of the error. Or leave a short message and we will get back to you with the next step, not a sales pitch.

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